❓ FAQ – CGIMMO (SaaS platform)

Find answers to frequently asked questions about using CGIMMO.


💳 Subscription & payment

CGIMMO offers a free 30-day trial. After this period, a subscription is required.
The subscription gives you access to all features. It renews automatically.
Payments are secure and processed through Stripe (payment card).
Access to features will be limited until your subscription is renewed.

⚙️ Usage

Manage your rentals, tenants, payments, documents and communications.
Yes, the platform works on phones, tablets and computers.

📧 Email & notifications

You need to configure SMTP in the settings.
Yes, but you need to use an app password.

🔐 Security

Yes, we use advanced security protocols to protect your data.
No, your data is never sold.

⚙️ Technical

Use the "Forgot password" feature.
Try clearing your cache or contact support.

📞 Need help?

Contact us:

📧 contact@cgimmo.ca

🛠 Get support