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❓ FAQ – CGIMMO (SaaS platform)
Find answers to frequently asked questions about using CGIMMO.
💳 Subscription & payment
Is CGIMMO free?
CGIMMO offers a free 30-day trial. After this period, a subscription is required.
How does the subscription work?
The subscription gives you access to all features. It renews automatically.
How do I pay?
Payments are secure and processed through Stripe (payment card).
What happens if my subscription expires?
Access to features will be limited until your subscription is renewed.
⚙️ Usage
What can I do with CGIMMO?
Manage your rentals, tenants, payments, documents and communications.
Can I use CGIMMO on mobile?
Yes, the platform works on phones, tablets and computers.
📧 Email & notifications
Why are my emails not working?
You need to configure SMTP in the settings.
Can I use my Gmail email?
Yes, but you need to use an app password.
🔐 Security
Is my data secure?
Yes, we use advanced security protocols to protect your data.
Is my information shared?
No, your data is never sold.
⚙️ Technical
I forgot my password
Use the "Forgot password" feature.
The site is not working
Try clearing your cache or contact support.
📞 Need help?
Contact us:
📧 contact@cgimmo.ca
🛠 Get support
Need help?
CGIMMO assistant
Rentals and help
Hello. What would you like to do today? I can search for a rental, explain a rental application or guide you through the platform.
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